Privacy Policy
Liberty HVAC Effective Date: July 15, 2026
Liberty HVAC DMV ("Liberty HVAC," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, who we share it with, and the choices you have. By using our website, you agree to the practices described in this policy.
1. Information We Collect
Information You Provide Directly
Email address — when you sign up for our email list, contact us, or request information.
Quote requests — when you request a quote through our online quoting tool (powered by QuoteGenX), we collect the information you enter, which may include your name, email address, phone number, service address, and details about your HVAC project or equipment.
Communications — any information you include when you email, call, or message us.
Information Collected Automatically
When you visit our website, we and our third-party partners automatically collect certain information using cookies, pixels, and similar technologies, including:
IP address and approximate location
Browser type, device type, and operating system
Pages viewed, time spent on pages, links clicked, and referring website
Ad interaction data
2. Analytics and Advertising Technologies
We use the following third-party tools:
Google Analytics — helps us understand how visitors use our website so we can improve it. Google Analytics uses cookies to collect usage data. Learn more at How Google uses information from sites that use its services. You can opt out using the Google Analytics Opt-out Browser Add-on.
Meta Pixel — we may use the Meta (Facebook) Pixel to measure the effectiveness of our advertising and to show you relevant ads on Meta platforms. Learn more in Meta's Privacy Policy. You can adjust your ad preferences in your Facebook settings at Ad Preferences.
These third parties may combine information collected on our website with information from other sources in accordance with their own privacy policies.
3. How We Use Your Information
We use the information we collect to:
Provide quotes and respond to your service requests
Schedule and perform HVAC services
Send you emails about promotions, service reminders, and company updates (if you have signed up)
Improve our website, services, and marketing
Measure the performance of our advertising campaigns
Comply with legal obligations and protect our legal rights
4. How We Share Your Information
We do not sell your personal information. We share information only with:
Service providers — companies that help us operate, such as QuoteGenX (quote processing), email marketing platforms, Google (analytics), and Meta (advertising). These providers may only use your information to perform services for us, except as described in their own privacy policies for analytics and advertising data.
Legal requirements — when required by law, subpoena, or to protect our rights, property, or safety.
Business transfers — in connection with a merger, sale, or transfer of our business assets.
5. Cookies and Your Choices
Most browsers let you block or delete cookies through your settings. Note that blocking cookies may affect how our website functions. You can also opt out of:
Google Analytics tracking via the opt-out browser add-on
Interest-based Meta ads via your Facebook Ad Preferences
Interest-based advertising generally at YourAdChoices
6. Email Communications
If you sign up for our email list, you can unsubscribe at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly. We will still send transactional emails related to your quotes or service appointments.
7. Data Retention
We keep personal information only as long as needed for the purposes described above, to comply with legal and tax obligations, and to resolve disputes.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including the right to access, correct, or delete it. Virginia residents may have rights under the Virginia Consumer Data Protection Act (VCDPA). To exercise any rights, contact us using the information below and we will respond as required by applicable law.
10. Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
11. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
Liberty HVAC DMV Email: support@libertyhvacdmv.com
Privacy Policy
Liberty HVAC Effective Date: July 15, 2026
Liberty HVAC DMV ("Liberty HVAC," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, who we share it with, and the choices you have. By using our website, you agree to the practices described in this policy.
1. Information We Collect
Information You Provide Directly
Email address — when you sign up for our email list, contact us, or request information.
Quote requests — when you request a quote through our online quoting tool (powered by QuoteGenX), we collect the information you enter, which may include your name, email address, phone number, service address, and details about your HVAC project or equipment.
Communications — any information you include when you email, call, or message us.
Information Collected Automatically
When you visit our website, we and our third-party partners automatically collect certain information using cookies, pixels, and similar technologies, including:
IP address and approximate location
Browser type, device type, and operating system
Pages viewed, time spent on pages, links clicked, and referring website
Ad interaction data
2. Analytics and Advertising Technologies
We use the following third-party tools:
Google Analytics — helps us understand how visitors use our website so we can improve it. Google Analytics uses cookies to collect usage data. Learn more at How Google uses information from sites that use its services. You can opt out using the Google Analytics Opt-out Browser Add-on.
Meta Pixel — we may use the Meta (Facebook) Pixel to measure the effectiveness of our advertising and to show you relevant ads on Meta platforms. Learn more in Meta's Privacy Policy. You can adjust your ad preferences in your Facebook settings at Ad Preferences.
These third parties may combine information collected on our website with information from other sources in accordance with their own privacy policies.
3. How We Use Your Information
We use the information we collect to:
Provide quotes and respond to your service requests
Schedule and perform HVAC services
Send you emails about promotions, service reminders, and company updates (if you have signed up)
Improve our website, services, and marketing
Measure the performance of our advertising campaigns
Comply with legal obligations and protect our legal rights
4. How We Share Your Information
We do not sell your personal information. We share information only with:
Service providers — companies that help us operate, such as QuoteGenX (quote processing), email marketing platforms, Google (analytics), and Meta (advertising). These providers may only use your information to perform services for us, except as described in their own privacy policies for analytics and advertising data.
Legal requirements — when required by law, subpoena, or to protect our rights, property, or safety.
Business transfers — in connection with a merger, sale, or transfer of our business assets.
5. Cookies and Your Choices
Most browsers let you block or delete cookies through your settings. Note that blocking cookies may affect how our website functions. You can also opt out of:
Google Analytics tracking via the opt-out browser add-on
Interest-based Meta ads via your Facebook Ad Preferences
Interest-based advertising generally at YourAdChoices
6. Email Communications
If you sign up for our email list, you can unsubscribe at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly. We will still send transactional emails related to your quotes or service appointments.
7. Data Retention
We keep personal information only as long as needed for the purposes described above, to comply with legal and tax obligations, and to resolve disputes.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including the right to access, correct, or delete it. Virginia residents may have rights under the Virginia Consumer Data Protection Act (VCDPA). To exercise any rights, contact us using the information below and we will respond as required by applicable law.
10. Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
11. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
Liberty HVAC DMV Email: support@libertyhvacdmv.com